Enterprise TOL Messaging System
Voice Mail / Automated Attendant / Unified Communications

One-Stop Unified Communications
Get all your fax, email and voice messages in one place. Whether you're in the office or working remotely, unified communications lets you save time and access all messages from any device: PC, laptop, phone or PDA.

Click here to watch a video about Unified Messaging with the Enterprise TOL Messaging System.

Screen Shots Gallery

From Your PC, Laptop or Any Web Browser

View and manage voice, email and fax messages all at once from your PC or web client email inbox

• Listen to, record, send, playback and forward voice messages
• Send and receive faxes directly – no more lost faxes, waiting by the machine or wasted paper
• Drag and drop voice and fax messages in folders and calendar functions

From Any Phone or Wireless Device

• Remotely access voice, email and fax messages from a phone, PDA or other wireless device
  
• Listen to emails from a cell phone using text-to-speech technology; record and send replies
• Receive voice and fax message notifications to your phone or PDA
• Forward faxes from any phone or PDA to an email inbox, printer or nearby fax machine

Flexible Messaging That Grows with You

• Start small and grow big (4-64 ports) – add on features as your requirements increase
• Available in three different Enterprise configurations: VMM, UNI and Elite
• Interoperable with both the ADIX and Enterprise-CS systems

Efficient Voice Mailbox Tools

• Customize your individual mailbox using various message management tools
• Record conversations to your mailbox for future reference
• Retrieve callers leaving a voice message and direct ringing calls to another extension
• Include custom menu options for callers in your personal voice mail greeting

Automated Call Processing

• Customize automated company greetings and menu options to efficiently route incoming calls
• Allow callers to speak menu selections using voice-activated call routing
• Route calls based on caller ID, time of day, call type, account codes and more
• Conveniently record and change greetings, menu options and announcements from anywhere offsite

Instant Screen Pops

• Receive caller ID screen pops on your PC or laptop on incoming calls
• Get detailed screen pops on contacts in your email folder
• Improve efficiency in call handling and customer service with instant pop-up access to a caller’s files
• Before answering a call, choose to accept or transfer it, place it on hold, record the conversation or retrieve it from voice mail

Click & Dial Call Control

• Click and dial contacts directly from the email application on your PC or laptop
• Select from multiple phone numbers listed under a contact’s name
• Program speed dial numbers and manage dialing options and properties

 

Telecommunication Engineering:
Consulting, Design and Application Billing Management

Business Phone Systems:
Small, Medium and Large 2 Ports to 1024 Ports

Paging Systems:
Office / Industrial Warehouse Night Ring, Background music

Music On Hold Systems:
Equipment Rental/Purchase
Professional Advertising Recordings

Wireless Networks:
Multi-Line Phone Sets, WiFi

Call Center Design Applications:
ACD-Automatic Call Distribution
Task Report Management

Data Software
Microsoft Products, CRM, Remote Management to Desktop, Data Backup

Hardware Applications:
File Servers, Workstations, Managed Firewall Services, Virus Protection

Carrier Services:
Phone Lines, Long Distance Billing Audit, Co-Location T3, T1, DS3, DS1, Telco features
 
Office Relocation Services:
Schedule All Related Services
Servers, Workstations
Phone Systems, Structured Cabling Voice/Data, Building Risers to Small Office

Fiber Optic Networks:
Inside/Outside Plant

Maintenance Services:
Service Level Agreement (SLA),
Voice and Data Networks