Omega Voice VMI Messaging System

Omega Voice VMI Messaging System
Voice Mail/Automated Attendant System

A flexible messaging system for small to medium businesses, Omega-Voice VMI simplifies daily call processing and message management. Because it's available in flash-based memory, you have the flexibility of choosing the most effective messaging solution for your specific needs.
When your system requirements grow, Omega-Voice VMI can also expand from 4 to 8* ports and even migrate with you to another system as it is compatible with both ADIX and Enterprise-CS platforms.

AUTOMATED CALL PROCESSING
Your business can more efficiently route calls and improve customer service with the automated attendant. It enables you to customize automated company greetings, menus and directories that help route callers to the proper extensions. This means less time and resources dedicated to handling routine calls and more time for your daily priorities. Specific greetings and call routing can also be customized based on number dialed, Caller ID, call type, time of day and more. And for quick updates,
offsite users can even remotely record and change automated attendant and personal mailbox greetings from anywhere offsite.

MAILBOX MANAGEMENT
Voice mail management is simple with several customizable mailbox features, including 5 personal message folders.
New - All messages are automatically stored here until removed by the user.
Saved - Messages can be saved here for a programmed amount of time.
Archived - Messages can be saved indefinitely.
Receipt - Messages saved here include the date and time the message was played by the recipient.
Discarded - Deleted messages are stored here for up to 24 hours.

MESSAGE BROADCASTING
With message broadcasting, you can send voice messages to multiple mailboxes simultaneously. Whether
it be a message you received, or a special announcement or conversation you recorded to voice mail,
you can spread the word more efficiently. Messages can be sent to all mailboxes or to select mailboxes
in 9 different custom distribution lists.

MESSAGE NOTIFICATION CALL OUT
To ensure you don't miss important messages, voice message notifications can be sent to your office extension, outside number or pager. These notifications can be customized to include your mailbox number, the new message count and Caller ID. Five different "cascading" schedules can be programmed to notify you sequentially at different destinations to be sure you are contacted.
Message notifications can also be customized and sent based on certain criteria:
For all calls, outside calls only or internal calls only
For all voice messages or urgent messages only
Immediately, at an exact time of day or after a set duration of time

CALL RECORDING
Capture important details and record phone conversations and conference calls right to your voice
mailbox. Not only can you be sure you'll have an accurate record of a call, you can focus on the
business at hand and leave the note taking to your mailbox. Recorded phone calls are conveniently
archived and accessible for future reference and can also be forwarded to other mailboxes.

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ADIX-VS (VS- VML128)

Enterprise-CS (4VMLCFM)

128 voice mail ports
100 mailboxes
9 mailbox distribution lists /
50 mailboxes per list
25 hours message storage
Mailbox folder storage:

New: 88 messages
Saved: 96 messages
Archived: 16 messages
Receipt: N/A
Deleted: 96 messages

256 or 512 MB compact flash memory
4 voice mail ports, expandable to
8 ports
400-600 mailboxes
9 mailbox distribution lists /
50 mailboxes per list
50 to 100 hours message storage
Mailbox folder storage:

New: 120 messages
Saved: 128 messages
Archived: 32 messages
Receipt: 32 messages
Deleted: 192 messages

* 4VMLCFM & 4VML only